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Returning Product

We offer recycling options for used Suterra products and credit options for returning unused Suterra products.

Used Puffers®

Suterra strongly recommends leaving current season Puffers® hanging until they are replaced with next season’s Puffers®.  Doing so may improve pest control and reduce labor costs.

We will honor our Clean Orchard Promise by paying for shipping and handling to return and recycle used Suterra Puffer® devices.

Submit before May 15, 2024.

Return Instructions

To recycle used Puffers®, follow the return and Puffer® stacking instructions below:
  1. Complete the Puffer® Recycling Return Request form.
  2. Freight will be arranged and paid for by Suterra.
  3. Customer must properly stack and prepare Puffers® per the instructions below.
Puffer G3 with white can

Stacking Instructions

Canister-Style Devices

Puffer Cabinet G2

Stacking Instructions

Cabinet-Style Devices